and ChowHub Technologies Limited., the owner and provider of this Website.ChowHub
Technologies Limited is also referred to in this document as "ChowHub,"
the "Company," "we," "us," or "our,"."Users", "You", "your" and "yours"
are references to any persons accessing this website, and using the
services that we provide through it or any other channel provided by
ChowHub. We respect your privacy and are committed to protecting it
- The types of information that we may collect from you when you
access or use our services (through our websites and any other online
- How we use that information.
This policy applies only to information we collect through our Services,
in email, text and other electronic communications sent through or in
connection with our Services.
This policy DOES NOT apply to information that you provide to, or
that is collected by, any third-party, such as food outlets. We encourage
you to consult directly with such third-parties about their privacy
Please read this policy carefully to understand our policies and
practices regarding your information and how we will treat it. By accessing
may change from time to time with or without notice, your continued
use of our Services after we make changes is deemed to be acceptance
of those changes, so please check the policy PERIODICALLY for updates.
YOUR INFORMATION AND HOW WE USE IT
We collect information about your identity and also about your internet
connection, the equipment you use to access our Services and your usage
information.We collect this information:
- Directly from you when you provide it to us; and/or
- Automatically as you navigate through our Services. Information
collected automatically may include usage details, IP addresses
and information collected through cookies, web beacons and other
INFORMATION YOU PROVIDE TO US:
The information we collect on or through our Services may include:
- Your account information: Your full name, email address, location,
password and other information you may provide with your account,
such as your gender and mobile phone number. Your profile picture
will also be publicly displayed as part of your account profile.
- Your content: Information you provide through our Services,
including your reviews, photographs, comments,followers, the users
you follow, food ordering details and history, favorite restaurants,
special restaurant requests, contact information of people you add
to, or notify of, names, and other information you provide on our
Services, and other information in your account profile.
- Your searches and other activities: The search terms you have
looked up and results you selected.How long you used our Services
and which features you used; the ads you clicked on.
- Your communications: Communications between you and other users
or merchants through our Services; your participation in a survey,
poll, contest or promotion scheme; your request for certain features
(e.g., newsletters, updates or other products); your communication
with us about employment opportunities posted to the services.
- Your transactional information: If you make purchases through
our Services, we may collect and store information about you to
process your requests and automatically complete forms for future
transactions, including (but not limited to) your phone number,
address, email, billing information and credit or payment card information.
This information may be shared with third-parties which assist in
processing and fulfilling your requests, including payment gateway
processors. We encrypt card information using industry standard
- User Contributions: Your contributions are a collection of Posts
that include information such as ratings, reviews, photos, comments,
likes, favorites, friends, etc.and may be publicly accessible, or
transmitted to other users of our Services or third-parties. Your
User Contributions are posted on and transmitted to others at your
own risk. We may display this information on the Services, share
it with businesses, and further distribute it to a wider audience
through third party sites and services.
WE STRONGLY ADVICE YOU TO BE CAREFUL ABOUT REVEALING ANY SENSITIVE
DETAILS ABOUT YOURSELF IN SUCH POSTINGS.
We use the information you provide to us to enhance the functionality,
improve the quality of our Services and to personalize your experience
while using our Services. We also use this information to support and
communicate with you.
Information We Collect Through Automatic Data Collection Technologies.
We may automatically collect certain information about the computer
or devices (including mobile devices) you use to access the Services,
and about your use of the Services, even if you use the Services without
registering or logging in.
- Usage information: Details of your use of our Services,
including traffic data, location data, logs and other communication
data and the resources that you access and use on or through our
- Your activity on our Services: Information about your
activity on the Services, such as your search queries, comments,
domain names, search results selected, number of clicks, pages viewed
and the order of those pages, how long you visited our Services,
the date and time you used the Services, error logs, and other similar
- Computer and device information: Information about your
computer, Internet connection and mobile device, including your
IP address, operating systems, platforms, browser type, other browsing
information (connection, speed, connection type etc.), device type,
device’s unique device identifier, mobile network information and
the device’s telephone number.
- Stored information and files: Our applications also may
access metadata and other information associated with other files
stored on your mobile device. This may include, for example, photographs,
audio and video clips, personal contacts and address book information.
- Location information: Our applications collect real-time
information about the location of your device, as permitted by you.
- Mobile device IDs: Unique mobile device identifier (e.g.
IDFA or other device IDs on Apple devices like the iPhone and iPad),
if you’re using our Services on a mobile device, we may use mobile
device IDs (the unique identifier assigned to a device by the manufacturer),
instead of cookies, to recognize you. We may do this to store your
preferences and track your use of our applications. Unlike cookies,
mobile device IDs cannot be deleted. Advertising companies may use
device IDs to track your use of our applications, track the number
of advertisements displayed, measure advertising performance and
display advertisements that are more relevant to you. Analytics
companies may use mobile device IDs to track your usage of our applications.
HOW WE USE INFORMATION WE COLLECT
We use the information we collect from you and about you for a variety
of purposes, including:
- Understand our users to know what they do on our Services, features
they like, and how they use them. We also use the information to
improve the content and features of our Services, process and complete
your transactions, and make special offers
- Process and respond to your queries and also provide you with
- Send communications that you have requested or that may be of
interest to you (e.g. Newsletters)
- Enable us to show you ads that are relevant to you, the advertiser
may assume that you meet its target criteria whether you click on
or otherwise interact with an advertisement.
- Provide you with notices about your account.
- Notify you about changes to any of our Services and Policies
- Administer our Services and diagnose technical problems.
- Allow you to participate in interactive features offered through
- In any other way we may describe when you provide the information
and for any other purpose with your consent Be sure that we will
not disclose your personal information for these purposes without
your consent. If at any point in time you do not want to use your
data in this way or change your mind about being contacted in the
future, please let us know by sending an email to
HOW WE SHARE THE INFORMATION WE COLLECT
When we share your information with other parties, we always contractually
require that they keep personal information confidential and use it
only for the purposes for which we disclose it to them.We may disclose
personal information that we collect or you provide, as described in
- To third-parties to market their products or services to you
if you have consented to receive the promotional updates.
- To service providers and other third-parties whom we use to
support our business (e.g. online ordering and food delivery)
- We may share your information with outside vendors that we use
for a variety of purposes, such as to send you emails and messages,
push notifications to your mobile device on our behalf, provide
voice recognition services to process your spoken queries and questions,
help us analyze use of our Services, and process and collect payments.
Some of our products, services and databases are hosted by third
party hosting services providers. We also may use vendors for other
projects, such as conducting surveys. We may share information about
you with these vendors only to enable them to perform their services.
- To a buyer or other successor in the event of a merger, divestiture,
restructuring, reorganization, dissolution or other sale or transfer
of some or all of ChowHub’s assets, whether as a going concern or
as part of bankruptcy, liquidation or similar proceeding, in which
personal information held by ChowHub about the users of our Services
are among the assets transferred.
- We may share your information when we believe in good faith
that such sharing is reasonably necessary in order to investigate,
prevent, or take action regarding possible illegal activities or
to comply with legal process. We may also share your information
to investigate and address threats or potential threats to the physical
safety of any person, to investigate and address violations of this
violations of the rights of third parties and/or to protect the
rights, property and safety of ChowHub, our employees, users, or
the public. This may involve the sharing of your information with
law enforcement, government agencies, courts, and/or other organizations
on account of legal request such as subpoena, court order or government
demand to comply with the law.
- To fulfill the purpose for which you provide such information
and for any other purpose disclosed by us when providing the information.
- We may share your information in any other circumstances where
we have your consent.
to reflect changes in the law, our data collection and use practices,
the features of our services, or advances in technology. Please check
this page periodically for changes. Use of information we collect is
will post the changes here. Please review the changes carefully. Your
continued use of the Services following the posting of changes to this
If you have any queries relating to the processing/usage of your